BCIS HOUSE REBUILDING COSTS CALCULATOR

Privacy policy

The Building Cost Information Service (BCIS) is a product of the Royal Institution of Chartered Surveyors (RICS). We provide:

  • cost and price information for the UK construction industry through our online applications, data licensing and publications;
  • consultancy and research support to clients from both the public and private sectors; and
  • a House Rebuilding Cost Calculator.

This Privacy Policy explains what, how and why we use any personal information we collect about you. The personal information will vary depending on the service you use.

Learn about our use of your personal information when using our

You can also find out more about how we use non-personal information in our Data Data Confidentiality Policy.

Your choices and rights

Your choices about our use of your personal information
If you don’t want us to use your information anymore, you can ask us to stop, and we will – unless we must maintain records for legal reasons. If we cannot comply with your request, we will contact you and explain why.

You can ask us not to send you marketing messages by SMS text message, telephone, mail or email. And you can also ask us not to use your personal information as part of our profiling activity.

If you have given consent for us to use your personal information, then you have the right to withdraw your consent at any time.

If you have a digital account with RICS you may be able to access our online portal to view and change some of your details. You will also be able to change your preferences regarding marketing messages.

If you cannot make the changes through our online portal you can submit a request to contactbcis@bcis.co.uk or telephone +44 (0)24 7686 8502.

Accessing your personal information
You have the right to ask for a copy of the information we hold about you and this will usually be provided free of charge. For your security, we will take reasonable steps to confirm your identity before providing you with any information we may hold about you.

In some cases, we may not fully comply with your request. For example, if you request access to your personal information in relation to an ongoing investigation, we may not provide it to you because it could affect the outcome of the case.

If you would like to request a copy of your information, please contact privacy@rics.org.

Transferring your information
In some circumstances, you can request that we transfer any personal information we hold about you to a specific company or person, or back to you directly. This will be sent electronically.

If you would like to request a transfer of your information, please contact privacy@rics.org.

Not happy with something?

If you have any queries about this Privacy Policy or your personal information, you can get in touch with privacy@rics.org and they can help you. Alternatively, you can write to RICS Global Head of Data Protection & Privacy, 55 Colmore Row, Birmingham, B3 2AA.

You also have the right to complain to the Information Commissioner at www.ico.org.uk/global/contact-us. Alternatively, you can write to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

House Rebuilding Cost Calculator

BCIS compiles, monitors, interprets and models Domestic Rebuild Cost Data and using the information, has created a House Rebuilding Cost Calculator ("the Calculator"). The Calculator can be accessed on the BCIS website. An equivalent version can be accessed on the ABI website.

This Privacy Policy explains what, how and why we use any personal information we collect about you when using the Calculator.

Where do we collect your personal information?

  • From you
    • when you register to use the ABI/BCIS House Rebuilding Cost Calculator
    • any information you post on the websites
  • From your use of our services
    • We may automatically collect information about how you and your device interact with our services

What information do we collect?

  • From you
    • Account login credentials, such as your email address/username, passwords and similar security information;
    • Comments, feedback and other information you provide to us, including search query data and questions or information you send to customer support.
  • From your use of our services
    • Account login credentials, such as your email address/username, passwords and similar security information;
    • Comments, feedback and other information you provide to us, including search query data and questions or information you send to customer support.

How do we use your information?

We use your personal information to:

  • Provide, activate and manage your access to and use of the Calculator;
  • Provide technical, product and other support to anticipate and resolve problems with the Calculator and to help keep our service working, safe and secure;
  • Enhance and improve the Calculator;
  • Provide you with a personal experience;
  • Respond to your requests, enquiries, comments and concerns;
  • Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including evaluating our business performance, or in other ways pursuant to the terms and condition of our services; and/or
  • Comply with our legal obligations, resolve disputes, and enforce our agreements.

Who do we share your information with?

Our Group Companies and Service Providers
We share information with other companies within RICS that provide technology, customer service and other shared services functions.

We also share information with our service providers and suppliers, such as customer support, email service providers and IT service providers.

For legal reasons
We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • meet any applicable law, regulation, legal process or other legal obligation;
  • detect, investigate and help prevent security, fraud or technical issues;
  • protect the rights, property or safety of BCIS, our users, or others; and
  • as part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company.

Our legal basis under European data protection laws

Contract
We collect or otherwise process your personal information to provide the service pursuant to our contractual terms and conditions or at your request prior to entering into a contract.

For legal reasons
We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to meet any applicable law, regulation, legal process or other legal obligation.

Consent
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time.

Legitimate Interests
We also will process your personal information if we have a good faith belief that such processing is necessary

  • to operate our business;
  • to detect, investigate and help prevent security, fraud or technical issues;
  • to protect the rights, property or safety of BCIS, our users, or others;
  • as part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company.

Where we rely on our legitimate interests, you may have the right to object to our processing.

Data Retention

We retain your personal information for as long as necessary to provide the service and support your use of the Calculator, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

Location of Processing

RICS has its headquarters in the UK and this is where most of your personal data is likely to be processed. We take steps, including through contracts, intended to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law.